Lay-Z Spa Hot Tub Instructions: A Comprehensive Guide
Welcome! This comprehensive guide details Lay-Z Spa setup, maintenance, and troubleshooting. Explore easy installation, water chemistry, and safety instructions for ultimate relaxation.
Lay-Z Spa hot tubs offer an accessible and affordable way to enjoy the benefits of hydrotherapy at home. These inflatable spas are renowned for their easy setup and portability, making them a popular choice for relaxation and leisure.
Bestway’s Lay-Z Spa range provides various models, catering to different sizes and preferences. From compact two-person tubs to larger options accommodating six or more, there’s a Lay-Z Spa to suit every need.
This guide will walk you through every step, ensuring a seamless and enjoyable hot tub experience.
Unboxing and Component Check
Carefully unpack your Lay-Z Spa and verify all components are present. You should find the hot tub liner, filter pump, control panel, base protector, and potentially a thermal cover or repair patch.
Inspect each item for any damage incurred during shipping. The liner should be free of punctures, and the pump should appear intact. Refer to your owner’s manual for a detailed parts list.
Do not discard the packaging until you’ve confirmed all parts are accounted for and in good condition. Contact customer support immediately if anything is missing or damaged.
Site Preparation: Choosing the Right Location

Selecting the ideal location is crucial for your Lay-Z Spa experience. Choose a completely level surface capable of supporting the filled spa’s weight – water and people! Avoid slopes or uneven ground.
Ensure easy access to a grounded power source. Never use extension cords. Consider proximity for convenient operation. Protect the spa from direct sunlight and strong winds using windbreaks or shelter.

A solid, stable base prevents damage and ensures safe operation. Prepare the area before unboxing to streamline the setup process and maximize enjoyment.
Level Ground Requirements
Maintaining a perfectly level surface is paramount for your Lay-Z Spa’s longevity and safe operation. Even a slight incline can cause uneven weight distribution, stressing the liner and pump. Use a spirit level to verify flatness before setup.
If the ground isn’t naturally level, utilize a compacted base of sand or paving slabs. This provides a stable foundation. Avoid placing the spa directly on concrete without protection, as it can cause condensation.
Consistent leveling prevents water sloshing and ensures the heater functions efficiently. Prioritize a stable, flat area for optimal spa performance and user safety.
Proximity to Power Source
Careful consideration of power source proximity is crucial for safe Lay-Z Spa operation. The spa requires a grounded electrical outlet, and extension cords are strongly discouraged due to potential hazards.
Ideally, the outlet should be within reach of the supplied power cable, avoiding any strain or stretching. Ensure the outlet is protected by a Residual Current Device (RCD) with a maximum tripping current of 30mA for enhanced safety.
Never use adapters or multiple outlets with the spa. Prioritize a dedicated, properly grounded power source to prevent electrical risks and ensure reliable performance.
Protection from the Elements (Windbreaks & Shelter)
Protecting your Lay-Z Spa from the elements extends its lifespan and enhances your enjoyment. Direct exposure to strong winds can cool the water rapidly and potentially damage the liner.
Consider utilizing natural windbreaks like fences, shrubs, or buildings. Alternatively, a purpose-built shelter or canopy provides excellent protection. This also minimizes debris entering the water, reducing cleaning frequency.
Avoid placing the spa under trees that shed leaves or branches. A sheltered location maintains water temperature, conserves energy, and creates a more comfortable spa experience.
Lay-Z Spa Setup: Step-by-Step Installation
Begin by carefully unpacking all components and verifying against the parts list. Lay out the base protector on a level surface, ensuring it’s free from sharp objects. Then, unfold the hot tub liner and position it atop the protector.
Inflate the liner using the included air pump until it reaches the recommended pressure – avoid overinflation! Next, connect the filter pump and control panel, ensuring secure connections. Double-check all hoses and fittings before proceeding to the water filling stage.
Laying Out the Base Protector
Crucially, select a completely level area for your Lay-Z Spa. Carefully unroll the base protector, ensuring it fully covers the intended footprint of the inflated spa. This protector shields the liner from punctures and abrasions. Inspect the ground beneath for any sharp objects – rocks, twigs, or roots – and remove them.
Position the protector strategically, considering proximity to a power source and desired privacy. A smooth, even surface is paramount for stability and longevity of your hot tub experience.
Inflating the Hot Tub Liner
Begin by carefully laying out the deflated Lay-Z Spa liner on top of the base protector. Locate the air valve and connect the included air pump. Start inflating, periodically checking for even distribution of air to avoid creases or uneven inflation. Avoid over-inflation, as this can damage the liner.
Continue inflating until the liner reaches a firm, but not rigid, state. Once inflated, securely close the air valve cap to prevent air leakage. Ensure the liner is fully expanded and ready for water filling.
Connecting the Filter Pump and Control Panel
Locate the filter pump and carefully connect the hoses to the designated inlets on the Lay-Z Spa liner. Ensure a secure fit to prevent water leakage. Next, attach the control panel to the filter pump, aligning the connectors properly. Double-check all connections before proceeding.
Plug the power cord into a grounded outlet. The control panel should illuminate, indicating a successful connection. Refer to the manual for specific wiring instructions and safety precautions.
Water Filling and Chemical Balancing
Begin filling your Lay-Z Spa with water, stopping approximately 5cm (2 inches) below the maximum fill line. Allow the heater to operate for 24 hours to warm the water before adding chemicals. Test the water’s pH and alkalinity using a test strip or liquid kit. Adjust pH to between 7.2 and 7.8, and alkalinity to 80-120 ppm.
Add sanitizer, such as chlorine or bromine, following the manufacturer’s instructions. Maintain proper chemical levels for safe and enjoyable use.
Initial Water Fill Level
When initially filling your Lay-Z Spa, it’s crucial to avoid overfilling. Fill the spa to approximately 5cm (2 inches) below the minimum water line indicated inside the tub. This allows for displacement when entering the spa and prevents water from splashing out. Ensure the heater is running during the filling process to aid in temperature stabilization.
Do not operate the spa until the water reaches the correct level. Adjust as needed, but always stay within the recommended range for optimal performance.
Water Chemistry Basics (pH, Alkalinity, Sanitizer)
Maintaining proper water chemistry is vital for a safe and enjoyable spa experience. pH levels should be between 7.2 and 7.8. Total Alkalinity, acting as a pH stabilizer, should be 80-120 ppm. Sanitizer, typically chlorine or bromine, eliminates bacteria. Regularly test and adjust these levels using a test strip or liquid kit.

Imbalanced water can cause irritation, corrosion, and reduced sanitizer effectiveness. Prioritize consistent monitoring and adjustment for pristine water quality.
Recommended Chemicals and Dosage
For initial setup, use a chlorine starter kit, typically 10-20 ppm. Maintain 3-5 ppm chlorine with daily or as-needed additions of chlorine granules – about 10-20g per 1000L. Bromine users should aim for 3-5 ppm, using bromine tablets in a floating dispenser. pH increaser/decreaser adjusts pH; follow product instructions carefully.
Shock treatment (non-chlorine shock) weekly removes contaminants. Always pre-dissolve chemicals in a bucket before adding to the spa, and never mix chemicals together.
Understanding the Control Panel
The Lay-Z Spa control panel is your command center! Temperature control allows heating up to 40°C (104°F). Jet control activates the massage system, offering varying intensities. The timer function schedules heating cycles, saving energy. Error codes display issues needing attention – consult the manual for solutions.
Buttons include power, temperature up/down, jet activation, and timer settings. Ensure the panel is dry before operation. Familiarize yourself with each function for optimal spa enjoyment.

Temperature Control
Adjusting the temperature on your Lay-Z Spa is simple using the control panel’s up and down buttons. The temperature range typically extends from 20°C (68°F) to 40°C (104°F). Allow sufficient time for the water to reach your desired temperature – this can take several hours initially.

Avoid rapid temperature increases, as this can strain the heater. Monitor the water temperature regularly to ensure comfort and safety. Remember to lower the temperature when not in use to conserve energy.
Jet Control
Lay-Z Spa jets provide a soothing massage experience. The control panel features buttons to activate and control the jet system. Typically, you can select between low and high jet speeds, or turn them off completely. Experiment with different settings to find your preferred level of intensity.
Be mindful of the jet’s power and avoid prolonged use at the highest setting. Regularly check the filter for debris, as this can affect jet performance. Enjoy the therapeutic benefits of the hydro jets!
Timer Function
The Lay-Z Spa control panel often includes a timer function for convenient and energy-efficient operation. This feature allows you to pre-set a start time for heating the spa, ensuring it’s ready when you are. Program the timer to heat up before your arrival, saving energy while you’re away.
Utilize the timer to schedule heating cycles, optimizing costs and comfort. Remember to check the timer settings regularly, especially after power outages. Enjoy a warm, welcoming spa experience without constant manual adjustments!
Common Error Codes and Troubleshooting
Lay-Z Spa control panels display error codes to indicate issues. Understanding these codes is crucial for quick fixes. Common errors include E02 (low temperature sensor error) and E06 (heating error). Refer to your manual for specific troubleshooting steps for each code. Often, resetting the spa or checking water levels resolves the issue.
Low water levels frequently trigger errors; ensure adequate water is present. If problems persist, contact customer support. Don’t attempt repairs beyond your skill level; safety first!
Error Code E02: Troubleshooting Guide
Error code E02 signals a low temperature sensor issue within your Lay-Z Spa. First, power cycle the spa – turn it off, unplug it for 30 minutes, then restart. Check the temperature sensor’s wiring connections, ensuring they are secure; If the error persists, the sensor itself may be faulty and require replacement.
Contact Bestway customer support for assistance with sensor replacement. Avoid attempting complex electrical repairs yourself. Proper diagnosis is key to resolving this error efficiently and safely.
Error Code E06: Troubleshooting Guide
Error code E06 indicates a heater malfunction in your Lay-Z Spa. Initially, verify the water level is within the recommended range, as low water can trigger this error. Next, check the filter for blockages, as restricted flow impacts heating. If the problem continues, the heating element may be defective.
Do not attempt to repair the heater yourself; it involves high voltage. Contact Bestway support for guidance on heater replacement or professional assistance. Ensure all safety precautions are followed.
Low Water Level Errors
Low water levels frequently trigger error messages in Lay-Z Spas, halting operation to protect the pump and heater. Ensure the water consistently covers the minimum filter level. Check for leaks around the liner seams, pump connections, and drain plug. Replenish water immediately if levels are insufficient;

Remember, insufficient water can cause pump damage. Avoid operating the spa with low water. Regularly monitor water levels, especially during warmer months due to evaporation. Consult your owner’s manual for specific level indicators.
Maintaining Your Lay-Z Spa
Regular maintenance ensures a clean and enjoyable Lay-Z Spa experience. Clean the filter cartridge every few uses, and replace it every 1-2 seasons. Drain and refill the spa every 3-5 months, depending on usage. Clean the liner with mild soap and water, avoiding abrasive cleaners.
Inspect the liner for damage regularly. Maintain proper water chemistry to prevent algae growth and corrosion. Use a cover when not in use to reduce debris and heat loss. Follow the recommended maintenance schedule for longevity.
Filter Cleaning and Replacement
Regular filter cleaning is crucial for maintaining water clarity. Remove the filter cartridge and rinse thoroughly with a garden hose, removing any debris. For deeper cleaning, soak the filter in a filter cleaning solution overnight; Replace the filter cartridge every 1-2 seasons, or when it becomes difficult to clean effectively.
Inspect the filter for damage before each use. A clogged or damaged filter reduces water flow and pump efficiency. Proper filter maintenance extends the life of your Lay-Z Spa and ensures a hygienic bathing experience.
Water Draining and Refilling Schedule
Regular water changes are essential for hygiene and water quality. Drain and refill your Lay-Z Spa every 7-10 days with typical use, or more frequently with heavy usage. Completely drain the spa before cleaning the liner and filter. Follow local regulations for water disposal.
Refill with fresh water, ensuring proper chemical balancing before use. A consistent draining and refilling schedule prevents buildup of contaminants and maintains a safe, enjoyable spa experience. Consider using a pre-filter to extend water change intervals.
Liner Cleaning and Care
Regularly clean your Lay-Z Spa liner to prevent grime and algae buildup. After draining, use a mild soap and soft cloth to wipe down the interior surface. Avoid abrasive cleaners that can damage the material. Rinse thoroughly with fresh water before refilling.
Inspect the liner for punctures or tears during cleaning. Store the liner properly when not in use, ensuring it’s clean and dry. Protect it from direct sunlight and extreme temperatures to prolong its lifespan. A well-maintained liner ensures a hygienic and enjoyable spa experience.
Winterizing Your Lay-Z Spa
Proper winterization protects your Lay-Z Spa from freezing temperatures. Completely drain the spa, removing all water from the liner and pump. Clean the liner thoroughly before storing. Disconnect the pump and control panel, storing them indoors in a dry location.
Protect the pump from frost by covering it or bringing it inside. Remove the filter and clean it before storing. Consider a winterizing chemical to prevent scale buildup. Store the spa cover securely to prevent damage from snow and ice, ensuring a smooth spring setup.
Draining and Cleaning Before Winter
Thorough draining is crucial before winter storage. Disconnect the pump and use the drain valve to empty the spa completely. Remove any remaining water with a wet/dry vacuum. Clean the spa liner with a mild detergent and soft cloth, removing all debris and residue.
Rinse the liner thoroughly to eliminate soap traces. Inspect for any damage and address it promptly. Dry the liner completely to prevent mold growth. A clean spa ensures a fresh start in the spring and prolongs the lifespan of your Lay-Z Spa.
Protecting the Pump and Liner
Disconnect and store the filter pump indoors in a dry location, safeguarding it from freezing temperatures and moisture. Thoroughly dry the pump before storage to prevent damage. The liner, once completely dry, should be folded loosely or rolled – avoid tight creases.
Store the liner in a cool, dry place, protected from rodents and direct sunlight. Consider a storage bag for added protection. Proper storage of both the pump and liner ensures they remain in optimal condition for the next spa season, extending their lifespan.
Safety Instructions and Precautions
Always supervise children closely when the spa is in use. Never allow unsupervised access. Maintain water temperature below 40°C (104°F) for all users, and lower for children. Individuals with medical conditions, pregnant women, or those taking medication should consult a doctor before use.
Avoid using the spa while under the influence of alcohol or drugs. Ensure proper electrical grounding and GFCI protection. Do not operate the spa with damaged cords or plugs. Regularly inspect the spa for any signs of wear or damage, and address them promptly.

Lay-Z Spa Owners Manual: Where to Find It
Accessing your Lay-Z Spa owner’s manual is crucial for safe and effective operation. Bestway, the manufacturer, provides digital copies on their official website. Simply locate your specific Lay-Z Spa model – often found on the spa’s front panel – and search for its corresponding manual.
Alternatively, you can often find manuals through online retailers like Bunnings, where the spas are sold. Download the PDF for detailed installation instructions, troubleshooting guides, and safety precautions. Keeping a digital copy readily available ensures easy reference.
Bestway Lay-Z Spa Installation Tips
Prioritize a perfectly level surface for your Lay-Z Spa; even slight inclines can strain the pump. Utilize a spirit level during site preparation. Always lay down the base protector before inflating – this shields the liner from punctures. Ensure the power source is easily accessible, adhering to electrical safety guidelines.
Consider windbreaks or shelter to minimize heat loss and maintain water temperature. Watch helpful step-by-step tutorial videos online for visual guidance. Remember to fully inflate the liner before connecting the pump!
Using a Lay-Z Spa with a Solar Cover
Maximize your Lay-Z Spa experience with a solar cover! These covers significantly reduce heat loss, lowering energy consumption and maintaining optimal water temperature. They also minimize evaporation, decreasing the need for frequent refills. Ensure the cover is correctly sized for your spa model for maximum effectiveness;
When not in use, always keep the solar cover in place. Consider a cover with UV protection to prolong its lifespan. Regularly clean the cover to maintain its efficiency and appearance – a simple hose down will suffice!
Lay-Z Spa Accessories: Enhancing Your Experience
Elevate your Lay-Z Spa enjoyment with a range of accessories! Consider a headrest for added comfort, or LED lights to create a relaxing ambiance. Chemical starter kits simplify water maintenance, ensuring pristine clarity. For added convenience, explore spa mats to protect your flooring.
Don’t forget a durable cover for protection when not in use. Filters and cleaning tools are essential for upkeep. Explore options like inflatable drink holders and speakers for ultimate relaxation and entertainment within your spa!
Addressing Common Setup Issues
Encountering difficulties during Lay-Z Spa setup? A frequent issue is insufficient power – ensure a dedicated circuit is used. Incorrect base protector placement can cause instability; a perfectly level surface is crucial. Air leaks in the liner are often resolved by re-inflating and checking valve seals.
Pump errors (like E02) frequently stem from low water levels or debris. Always consult the owner’s manual for specific error code solutions. Properly connecting all hoses and ensuring tight fittings prevents leaks and operational problems.
Lay-Z Spa Troubleshooting: Pump Not Working
If your Lay-Z Spa pump isn’t functioning, first check the power supply – is it plugged in and the circuit breaker active? Inspect the GFCI outlet; a tripped GFCI is a common culprit. Verify the pump’s control panel displays power. Low water levels will prevent operation; ensure adequate fill.
Debris in the filter can also cause pump failure; clean or replace the filter cartridge. Error codes (like E02) indicate specific issues – consult your owner’s manual. If problems persist, contact Bestway customer support.
Lay-Z Spa Troubleshooting: Heater Not Working
A non-heating Lay-Z Spa often stems from insufficient water levels; ensure proper filling. Verify the temperature setting on the control panel is set higher than the current water temperature. Check for error codes – these pinpoint specific heater malfunctions, referencing your owner’s manual is crucial. Low flow rates, caused by a dirty filter, can trigger heater shutdowns.
Inspect the pump and heater connections for any visible damage. If the problem continues, contact Bestway support for assistance; attempting self-repair can void the warranty.
Lay-Z Spa Water Maintenance Schedule

Maintain pristine water with a consistent schedule! Test water chemistry three times weekly – pH, alkalinity, and sanitizer levels are vital. Shock the water every two weeks, or after heavy use, to oxidize contaminants. Clean or replace the filter cartridge every 48-72 hours for optimal performance. Drain and refill the spa completely every 4-6 weeks, depending on usage.
Regular maintenance prevents algae growth and ensures a safe, enjoyable spa experience. Always follow chemical manufacturer’s instructions carefully.

Lay-Z Spa Electrical Safety
Prioritize safety! Always use a dedicated, grounded circuit for your Lay-Z Spa. Never use extension cords. Ensure the power supply is protected from the elements and positioned away from the spa itself. Inspect the power cord regularly for damage – do not use if compromised.
Avoid operating the spa with wet hands. Disconnect power before performing any maintenance. Consult a qualified electrician for installation or if you have electrical concerns.
Lay-Z Spa Warranty Information
Bestway offers warranties on Lay-Z Spa products, varying by component and region. The spa liner typically has a one-year warranty against manufacturing defects. The pump and heater often have a six-month warranty. Register your spa online after purchase to activate your warranty coverage.
Keep your proof of purchase! Warranty claims require it. Damage from misuse, improper maintenance, or acts of nature is not covered. Review the full warranty details in your owner’s manual.
Lay-Z Spa Customer Support Contact Details
For assistance with your Lay-Z Spa, Bestway provides several support options. Visit their official website at www.bestwayglobalbestway.com for FAQs and online support. You can also reach them via email at service@bestwayglobalbestway.com.
Phone support availability varies by region; check the website for local numbers. Social media channels, like Facebook, also offer customer service interaction. Keep your model number and purchase date handy when contacting support for faster assistance.
Lay-Z Spa Frequently Asked Questions (FAQ)
Q: How long does setup take? A: Typically 30-60 minutes, depending on model and familiarity. Q: What water chemistry is needed? A: Maintain pH between 7.2-7;8, alkalinity 80-120 ppm, and use a sanitizer like chlorine or bromine.
Q: What does error code E02 mean? A: Indicates a heater error; check water flow and filter. Q: Can I use the spa year-round? A: Yes, with proper winterization. Q: Where can I find the owner’s manual? A: On the Bestway website.
Lay-Z Spa Setup Videos and Tutorials
Visual learners rejoice! Numerous online resources demonstrate Lay-Z Spa setup. Bestway’s official YouTube channel offers step-by-step installation guides, covering everything from base protector placement to pump connection.
Independent reviewers also provide helpful tutorials, often addressing common issues like error code E02 fixes. Search platforms like YouTube for “Lay-Z Spa setup” or specific model numbers. These videos simplify the process, ensuring a smooth and relaxing hot tub experience.
Lay-Z Spa Long-Term Care and Longevity
Maximize your Lay-Z Spa’s lifespan with consistent care. Regular filter cleaning and replacement are crucial, alongside adhering to a strict water draining and refilling schedule. Protect the liner from harsh UV rays and punctures when not in use.
Proper winterizing—draining, cleaning, and protecting the pump—prevents damage during freezing temperatures. Following the owner’s manual and utilizing a quality solar cover further extends the life of your inflatable hot tub, ensuring years of enjoyment.